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Sears Appliance Repair Service Complaint - Broken range - Sears range samsung
Sears Appliance Repair Service Complaint

Sears Appliance Repair Service Complaint

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Broken range - Sears range samsung


I am extremely disappointed with Sears, not just their customer service but their warranty and repair department. I have had a stove that does not work since June 9th and I cannot get anyone who is in a position to fix the issue to contact me. I have full warranty and have had it marked on my account numerous times that I am waiting for a manager or anyone in a position of authority to contact me yet nobody will. I have had numerous service calls booked and cancelled by sears the day of or day before after I have already taken a day off at my expense. All I was looking for was a replacement range as mine will not work at all but nobody will contact me. I had a full home of appliances on order from Sears for our custom home being built which has now been cancelled,(congrats Sears, almost 20k of business just went out the door)and I will never deal with Sears again for anything...I wouldn't buy a pair of socks from them. I have been understanding until now, but 6 months of only being able to eat take-out and microwaveable food has brought me to the end of my rope.

DO NOT PURCHASE ANYTHING AT ALL FROM SEARS AS THEY DO NOT CARE ABOUT YOU AND WILL ABSOLUTELY NOT HONOR THE WARRANTY WITHIN A REASONABLE AMOUNT OF TIME!


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